Who we are
Gentle Nudges is an independent app operated by the developer identified as the seller on the app’s official App Store listing.
For privacy questions, requests, or complaints, contact us at: support@gentlenudges.app.
Information we process
Gentle Nudges does not require you to create an account or provide your name, email address, phone number, or other profile information.
Most information created through the app remains stored locally on your device. Limited information is processed through RevenueCat for purchases and through TelemetryDeck for anonymous app analytics. We may also receive information directly from you if you contact us.
Information stored on your device
The prompts, reflections, favorites, preferences, and settings you create or save in Gentle Nudges are stored locally on your device.
Gentle Nudges does not transmit the content of your prompts, reflections, favorites, or preferences to us, RevenueCat, or TelemetryDeck. We do not have access to this content and cannot view or retrieve it remotely.
Deleting the app generally removes information stored in the app’s local storage from that device. Depending on your Apple device and backup settings, copies of app data may remain in an encrypted device backup or iCloud backup controlled by Apple. We do not have access to those backups.
Purchases and RevenueCat
Purchases made through Gentle Nudges are processed by Apple through the App Store. Apple handles your payment method and Apple Account information under Apple’s own privacy practices.
We do not receive your payment card details, Apple Account password, or full Apple identity.
We use RevenueCat to validate purchases, manage access to paid features, restore previous purchases, prevent purchase fraud, and understand aggregate purchase performance.
RevenueCat may process information such as:
A randomly generated App User ID
The product purchased
Purchase, renewal, cancellation, and expiration information
Subscription or entitlement status
App Store transaction and receipt information
Purchase dates
Storefront, locale, and currency information associated with the transaction
The RevenueCat App User ID is generated for the app. It is not your name, email address, Apple Account identifier, or advertising identifier.
The App User ID remains associated with a RevenueCat customer record so that purchases and access to paid features can be managed. Although this identifier does not directly identify you, some privacy laws may classify persistent identifiers and associated purchase records as personal information. We therefore treat this information as personal information where required by applicable law.
We do not provide RevenueCat with your reflections, custom prompts, favorites, email address, or other content stored locally in the app.
RevenueCat acts as a service provider processing purchase information on our behalf. RevenueCat is based in the United States and stores application data in the United States. Where required, international transfers are protected through contractual safeguards such as Standard Contractual Clauses.
RevenueCat’s privacy information is available at revenuecat.com/privacy.
Anonymous app analytics and TelemetryDeck
We use TelemetryDeck to understand how Gentle Nudges is used, identify technical or usability problems, and guide improvements to the app.
TelemetryDeck is designed to provide analytics without identifying individual users.
The information sent to TelemetryDeck may include:
An anonymized identifier associated with an app installation
An event defined by us, such as the app being opened, a screen being viewed, or a feature being used
A timestamp rounded to the nearest hour
The app version and build number
Device type and operating-system version
Device language, locale, region, or time zone
General technical information needed to understand app compatibility and performance
TelemetryDeck anonymizes its installation identifier before it is sent from the device and applies additional anonymization on its servers. TelemetryDeck does not store incoming IP addresses in its analytics database or server logs.
We do not send TelemetryDeck:
Your name or email address
Your reflections or other free-text content
The text of custom prompts or nudges
The content of your favorites
Your Apple Account information
Your RevenueCat App User ID
Advertising identifiers
Information used to track you across other companies’ apps or websites
TelemetryDeck information is used only to understand app usage in aggregate and improve Gentle Nudges. It is not used for advertising, cross-app tracking, or creating an individual profile about you.
Because TelemetryDeck’s information is anonymized and cannot be connected back to a particular person or device, we generally cannot identify, retrieve, or delete analytics events belonging to an individual user.
TelemetryDeck is based in Germany, and its analytics data is stored within the European Union.
TelemetryDeck’s privacy information is available at telemetrydeck.com/privacy.
Information you provide when contacting us
If you contact us by email, we receive the information you choose to provide. This may include:
Your email address and display name
The contents of your message
Screenshots or other attachments
Purchase information or an App User ID you provide for support purposes
Technical information you choose to include
We use this information to respond to your message, investigate technical or purchase-related issues, protect the app from misuse, and maintain appropriate records of support communications.
Please avoid including sensitive personal information in a support message unless it is necessary for us to address your request.
Website information
The Gentle Nudges website is hosted using Framer.
Framer may process limited technical information needed to deliver, protect, and operate the website. The website also uses Framer’s built-in privacy-preserving analytics, which may provide aggregated information such as:
Page views
Approximate country
Device category
Browser and operating system
Referral source
Pages visited
General website performance information
Framer Analytics does not use cookies or create persistent identifiers for individual website visitors. It uses a daily rotating method to calculate anonymous visitor statistics.
We do not use the Gentle Nudges website to create advertising profiles or track visitors across unrelated websites.
The website may contain links to third-party websites or services, including Apple, Spotify, Instagram, RevenueCat, and TelemetryDeck. When you follow one of these links, the privacy policy of the third party applies to its collection and use of information.
If you join our waitlist, we collect the email address you provide. We use Loops, an email service provider, to store this information and send you a message when Gentle Nudges launches, and, if you don't unsubscribe, on occasion afterward for significant app updates. You can unsubscribe at any time using the link included in any email we send. Loops' privacy information is available at loops.so/privacy.
How we use information
We use the limited information described in this policy to:
Operate and provide Gentle Nudges
Store your app preferences locally
Validate purchases and provide access to paid features
Restore previous purchases
Prevent purchase fraud and technical errors
Understand aggregate app and purchase activity
Improve the app’s functionality and usability
Diagnose and resolve technical problems
Respond to questions and support requests
Protect our legal rights and the security of the app
Comply with applicable legal obligations
We do not use information for third-party advertising, targeted advertising, cross-app tracking, or the sale of personal information.
Legal bases for processing
If the laws of the European Economic Area, United Kingdom, or another jurisdiction require us to identify a legal basis for processing personal information, we rely on the following bases where applicable.